2 Replies Latest reply on Mar 22, 2016 7:08 AM by mauricep27921461

    "Download Error" Message appearing on Apps page

    louisl16616082

      So i downloaded creative cloud last night, and i immediately ran into issues - firstly when i downloaded the app there was simply nothing appearing in the window, but i managed to fix that, then whenever i tired to download Photoshop whenever the download reached 40% i got a failure notice on extracting the files, and now i can't even try to install Photoshop anymore because when i go onto the apps page i am greeted by this error message

      Capture.PNG

      To say the least, this is beginning to get more than a little bit annoying - i have tried fixes suggested such as deleting AAMUpdater files and the OOBE files but still this fix does not work - i am running on windows 7, if that helps at all