1 Reply Latest reply on Mar 28, 2016 10:09 AM by gkaiseril

    when i try to open a file, a message saying "there was an error opening this document. file cannot be found"

    batonr92703794

      I recently have been having trouble opening pdf files, as the prompt says "there was an error opening this document. file cannot be found." I would follow the path in the files properties and try to opening it from there, and still the same results. I have tried to uninstall and re download adobe and still the same. I have looked through the preferences in Adobe DC and cannot find any settings that seem to relate to this issue. I have tried opening the files right from the email and still having the same issues. any suggestions?