6 Replies Latest reply on Mar 22, 2016 10:39 AM by Tanusree

    No Subscription Found


      I recently bought and redeemed a subscription code, when I go to my manage account settings everything is in order and the subscription shows up just fine. But the CC app brings up this pop up every time i attempt to use photoshop:


      Screen Shot 2016-03-22 at 11.39.50 AM.png


      I click sign in and than this comes up:

      Screen Shot 2016-03-22 at 11.40.47 AM.png

      I continue and select License This Software and another window pops up:


      Screen Shot 2016-03-22 at 11.41.35 AM.png

      I'm not sure how to fix this or what is wrong, any help please?