7 Replies Latest reply on Mar 22, 2016 12:34 PM by Szalam

    Help with RAM problems please?

    andrewt4179462

      I am trying to Preview in After Effects but the screen plays black. It says it is Playing from 0 of 223 RAM. I have also upgraded my RAM from 8 to 32gb. My computer recognizes it but for some reason After Effects will not. Can't figure out if it is a system or platform issue.

       

      I am on an iMac 27 inch from late 2013.

       

      ON my system information, it shows the RAM. When AE is open, it shows the RAM as using only 308 MB. Very little. I have uninstalled the program and reinstalled it. It is not the project file. I am wondering if I adjusted a setting.