4 Replies Latest reply on Apr 15, 2016 9:08 AM by amandad5864060

    Problems with InDesign crashing at startup


      Was having no problems with InDesign Just updated to InDesign Version today and crashes at startup are always happening. I'm on Windows 7, x64 and here's the dialog that comes with the crash:

      Problem Event Name:                          APPCRASH

        Application Name:                             InDesign.exe

        Application Version:                 

        Application Timestamp:                     56d9d456

        Fault Module Name:                          MSVCR120.dll

        Fault Module Version:                        12.0.21005.1

        Fault Module Timestamp:                  524f83ff

        Exception Code:                                  40000015

        Exception Offset:                                0000000000074a46

        OS Version:                                          6.1.7601.

        Locale ID:                                             1033

        Additional Information 1:                  e96d

        Additional Information 2:                  e96d168a708a894f776ffcb3f038a604

        Additional Information 3:                  097b

        Additional Information 4:                  097b8b1ab74f149a6b0612c51d8ce8e2