1 Reply Latest reply on Mar 24, 2016 12:17 AM by VivekP

    Error cursor in Flash

    cuylab64979034

      Hi! I just updated animate cc, and now I can't open my timeline or any tool windows in flash. I can still open a swf and save, but I can't draw or do anything else. Instead of a proper cursor, I have this cross and error sign. Any fixes??

      IMG_20160322_211958346.jpg

        • 1. Re: Error cursor in Flash
          VivekP Adobe Employee

          Hello,

           

          It seems Animate CC is unable to load the workspace. Please look at the the right side top of the Animate CC and click on the downward pointing triangle, Select any of the listed workspace and then it will be forced to Create the workspace.

          Screenshot_96.png

          Once done, Quit Animate CC and Relaunch it to make sure issue has been fixed permanently.

           

           

          Regards,

          Vivek