We have 10 licenses ("team" not "enterprise" ), all of which were assigned.
We decided to move one of our employees to another department, which does not use Adobe CC.
10-1 = 9 right? Nope, not in this case.
After freeing the license, the team management panel correctly displays the number of used licenses as 9, and the number of free licenses as 1. However, each and every time we try to assign the free license to somebody, it fails:
400 Invalid Request
After 24hourrs or so the previously removed / detached seat is back on the list!
We are struggling with this problem for three weeks now - online/chat support did not help. Contacting our reseller did not help. In short - we are extremely dissatisfied with the level of support/management capabilities offered.
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
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