1 Reply Latest reply on Mar 28, 2016 1:45 PM by Sheena Kaul

    Indesign is crashing during startup if PC is connected to internet

    IronMED

      Indesign is crashing during startup if PC is connected to internet.

       

      The problem begun after updating to new version (2015.3 build: 11.3.0.34 x64)

       

      I have tried to:
      - remove preferences

      - remove all fonts

      - logout and login to creative cloud

       

      There are four workstations in the company and all have the same problem.

      After disconnecting from internet the Indesign starts as usual, reconnecting will not shut it down.