2 Replies Latest reply on Apr 11, 2016 10:22 AM by lorih74440346

    Acrobat X

    lorih74440346

      Has anyone experienced total blacked out areas when downloading PDFs? I'm just wondering if I need to delete & reinstall the program...

        • 1. Re: Acrobat X
          $arojini Level 3

          Hi lorih74440346,

           

          Could you please let me know the exact dot version of Acrobat you are using and the OS running on the system?

          Also please attach a screenshot of the issue you facing .

          Is the issue same with all the pdfs which  you try to  download?

          From which source you are downloading the pdfs?

           

          Regards

          Sarojini

          • 2. Re: Acrobat X
            lorih74440346 Level 1

            I have the Adobe X Pro for Mac & I have the OS X Yosemite version in

            Safari.  This is a screen picture I see when trying to open some PDFs;

            this one is my receipt from Reliant that the images don't appear

            readable...