I'm trying to import some 4k footage from my sony camera, but premier keeps telling me, file type not supported. It seems to play from other applications such as quicktime.
I have heard that sometimes people encode the 4k to mpeg-2. But won't I loose quality that way? any reason why the it would come up not supported?
You did not offer much information to work with.
I import 4K from a Panasonic LX100 routinely in PrE version 13. What version of PrE do you have? What Sony camera is it and what are the settings? What is your process of trying to get the footage from the camera to the computer?