3 Replies Latest reply on Mar 29, 2016 12:05 AM by Nanaky

    I can not open my ePub link on multiple devices

    mohammada36336826

      Hi,

      Yesterday I bought an ePub document from www.bookmasters.com . Then, I created an Adobe ID to open the document.

      After downloading Adobe Digital Editions for Windows I managed to open the document on my PC. then I downloaded blue fire reader for my iPad. When I wanted to open the ePub link on my iPad, after launching the blue fire reader there was an error message that:

      "This item was originally downloaded with a different user account or Adobe ID. To continue , please add that account".

      I have only one Adobe ID and nobody else has access to my PC.

      What is the problem? How can I see what ID is used to download the item? The document is supposed to open on multiple devices under the same Adobe ID.

       

      Thanks,

      -Kian