3 Replies Latest reply on Mar 24, 2016 4:20 PM by MadisonLeupp

    Worst support ever (I can't get access to any application)


      Yesterday I paid for "Creative cloud" plan, but didn't recive an access to any application. Plan does not appear in my account. I asked for help consumer service in chat twice! Each time they told me something like: «Don't worry, everything fine, the order processing can take up to 24 hours, you must wait a bit». Today, after 24 hours after payment I still have no access to applications. Custumer support answered me on third appeal: «This is a technical problem, our team will contact you in 2-3 days.» Really? I will lose 4 working days because this problem? Fantastic attitude towards customers. Thank you very much!


      I am sorry for my English. This is no native language for me. If you know Russian, I would use a lot of words that are known as the "Russian mat".