3 Replies Latest reply on Apr 9, 2018 4:03 PM by aliarides

    How do I solve: Error getting license?


      Using a Windows computer either at home or at work I get the following error message when I try to download an EBSCO ebook to Adobe Digital Editions:


      Unable to Download

      Error getting license.  License Server Communications Problem:



      I have uninstalled and re-installed ADE, ver 4.51.  I have uninstalled ver 4.51 and installed 4.0, but get the error message "Error:  Check Activation!"  Nothing works.  However, only a week or so ago I was not having any problem at all downloading books to my pc.  I've not changed any software beyond versions or any pc settings.  I've pinged EBSCO about it and they point their finger at Adobe.