1 Reply Latest reply on Mar 24, 2016 2:12 PM by KanikaS

    application manager does not recognize my purchase

    davids17004612

      I recently purchased the Creative Cloud and downloaded the application manager followed by Photoshop.  However, when I try to use photoshop it says I am in a 30 day trial period.  Then I get a pop up window that says I need to follow a link to download a new copy of application manager.  When I follow the instructions the same thing happens. 

       

      Any advice?