Hi have a Kobo ereader and have been using it and the Adobe Digital for about 8 months now. The other day the Adobe Digital froze on my computer and I was unable to open or download books to my computer. I had to uninstall and than reinstall Now I can open the program but I am unable to download books as I get a message that states: "Error: check activation" When I check the authorization information, it says that my computer is already authorized. Spoke with tech help and they were unable to help me. Any ideas?
Power off and re-start your computer. Power off and re-start your e-reader. (Possibly doing a paper clip reset if necessary) Something froze in the middle of working, or maybe you added too many commands and the process couldn't finish.