It has been working fine until today.
I have a mac OSX 10.8.5, photoshop is installed and up to date - CC (2014). I own a Canon 700D camera. I have not recently updated my computer's operating system, photoshop and camera raw have been working fine since creative cloud updated last - about a month ago?
When I try to open a raw file (open with > adobe photoshop)
But this doesn't make any sense because I could open raw files yesterday, everything was working fine. In Photoshop Elements, I went to Photoshop Elements > About Plugin > Camera Raw, but all I get is this:
Photoshop Elements will open digital negatives, yet Photoshop will not and I get the same "cannot recognise file type" dialogue. I doubt that using a raw file/digital negative converter will change this. I need camera raw to be working in photoshop.
I have restarted my computer, when that didn't fix it I uninstalled and reinstalled photoshop, but again I got the same response.
Does my computer have to have a certain amount of storage space available for camera raw to run? The only thing that has changed on my computer since I was last able to open raw files in photoshop is the amount of space on my computer - since importing the raw files from my camera using image capture I only have 32.37 GB left on my computer (raw files take up a lot of space!). I made sure there weren't any other massive applications open while I did this so there should have been enough ram. I have an external hard drive I can move photos to to free up some space, but if this shouldn't be a problem for camera raw then I don't know what else to do.
The only other thing I can think of that might have caused this, is that the last time I opened photoshop a few days ago I received this warning message
I simply clicked "OK", and after that camera raw seemed to work perfectly fine. It worked just like it did normally, so I assumed nothing was wrong and that the graphics processor acceleration or whatever was no longer disabled. Now I can't even open the Camera Raw preferences dialogue.
I've tried looking through other threads on this kind of problem with camera raw but I haven't seen one for CC 2015, let alone one where it was working fine and now is not, or that the computer's operating system hasn't been updated recently. I would prefer not to update my computer's operating system, if this would be the first thing you suggest. I don't see how it could be the fault of the operating system - it has been working fine until today. It has handled the updated CC perfectly well.
It's vital that Camera Raw is operational, I need it for my university photography class work and assignments. It would be rather annoying and very inconvenient if the only way I could get my work done would be to travel in to use the computers on campus, especially since I am paying $28 (NZ) a month for this software (which is more than the quoted $14.99 per month for secondary and tertiary students).
Help would be very much appreciated!