1 Reply Latest reply on Mar 29, 2016 6:05 AM by Sheena Kaul

    Creative Cloud Application won't load, and one show up on the force quit menu

    redbeardcud

      Hello,

       

      I'm running version Adobe Cretive Cloud 3.5.1.209 on mac OSX 10.11.3

       

      CC will show up in the menu bar, but never connect to anything, I can't even force quit the application because it doesn't show up on the force quit menu. I downloaded the Adobe CC installer and tried to run it, however it only recognizes that Adobe CC is already installed and then just opens the app again, where it just hangs up on initializing. The uninstaller for Adobe CC says, "You can't uninstall Adobe CC because you have desktop apps that need Adobe CC". Do I really have to uninstall all of my creative apps, just to install adobe creative cloud again?

       

      Anyone have some insight?

       

      - George