0 Replies Latest reply on Mar 26, 2016 1:22 PM by Rebecca Grambo

    HELP -- Lightroom installation/update failed, Error 16; Bridge & Photoshop also screwed

    Rebecca Grambo

      After attempting to install the latest update for Lightroom CC, I got an Error 16 message,  It told me to uninstall the application and reinstall it and if the problem persisted to contact support with this error code. I did the uninstall/reinstall thing twice.  I now have a completely non-functional program and a lot of work to do. The update for Photoshop did the same thing.  Bridge opened but quit "unexpectedly" repeatedly. Any help would be appreciated.

       

       

      PROBLEM SOLVED: Corrupted files.  Solved by a very helpful Adobe Chat tech!

       

       

      Message was edited by: Rebecca Grambo to update on the solution.