3 Replies Latest reply on Aug 23, 2017 6:20 AM by GDFDOMAC

    Adobe Premiere Elements 14 Photo Editor Won't Launch

    peterjralph

      I have just installed Adobe Premiere Elements 14 on a Windows 10 64-bit PC. I have added photos using the Organiser but I cannot get the Photo Editor to launch. When I select the Photo Editor a text balloon asks me to 'Try Photoshop Elements for free for 30 days' by either 'Install from DVD' or 'Download Trial' but I have already bought and installed by downloading and using a redemption code and serial number. I have rebooted my PC a couple of times to no avail.

       

      In the Organiser I have tried selecting Photo Editor from the button at the bottom left of the screen but that just opens the Video Editor (which is also listed on the same button).

       

      I have not yet tried to Uninstall and re-Install, is this my next option?