I was trying to post something on the illustrator forum today
only to find out that I don’t have access to that forum? Why
do I need a separate login for every Adobe forum? It stands to
reason that many flash users probably have creative suites, and
therefore would like access to other forums (Photoshop,
Illustrator, etc.) without the hassle of setting up another
Anyhow, I was trying to upgrade illustrator and wanted to
share my frustration with this process (I imagine the Flash Upgrade
system would be the same).
1. Following the upgrade path, I finally land on the above
page. Funny how the shopping cart defaults to the most expensive
"full" version (remember I want the cheaper upgrade).
2. I currently have the trial version of the software, so
really I just need the product key. This is not specifically
addressed on this wepage.
3. There is no list of FAQs (e.g. do I need my CS3 license to
4. The Upgrade Eligibility item just displays a list of
prices (which I already saw to get to this webpage).
I really think Adobe could/should improve this process.