1 Reply Latest reply on Mar 28, 2016 8:36 AM by dj_paige

    I have Leica LR but my  annual Creative Cloud subscription has expired, my Lightroom my LR photo library for 2015 and beyond now has a question mark and I cannot open images

    johnk55797074

      I have a valid and active subscription from Leica Camera.

       

      How do I get Adobe to recognize it? My creative cloud has expired. I am frozen out of my photo library

      Using the Leica redemption code I successfully downloaded updated LR 6 update  but my LR photo library for 2015 and beyond now has a question mark and i cannot open images.

      Any suggestions?

      Is this something that Adobe has to rectify?

       

      Thank you

      John