5 Replies Latest reply on Mar 28, 2016 10:44 AM by John T Smith

    Trouble downloading premier pro from creative cloud


      Hi, I just recently bought single-app Premier pro and I am trying to download it. However, after downloading creative cloud, when I click on the "apps" tab. The message "Download error. Please contact customer support." is displayed with another link to downloading creative cloud again. I've redownloaded it multiple times but the same message continues to appear.