I have a customer that has CS 5.5 installed on two systems. One works perfectly fine and the other most all features are greyed out.
Systems are identical Lenovo workstations, both have Windows 10 Pro installed, users are part of the local admin groups and the application was installed as administrator.
On the system that has problems we have uninstalled CS5.5 and reinstalled but no change to the greyed out features.
Can anyone offer assistance or direct us to resolve issue?
You can try trashing your prefs and/or running it in Windows 7 compatibility mode, but CS5.5 is unsupported under Windows 10 so there’s no assurance you’ll ever get it running properly.