5 Replies Latest reply on Oct 14, 2016 8:52 AM by brians33027469

    Indesign 2015 - Saving to Network File Server

    scheffje

      Hello,

      I have a brand new MacBook Pro OS X version 10.11.4, also newly installed Adobe Creative Cloud Suite (2015) updates. My user has come into an issue with opening/saving from/to our network servers.

       

      When opening a file this message pops up:

      popup.png

       

       

       

       

       

       

       

      When this occurs an .idlk file is created in the server share. After pressing the ok button on the error, and open the file back up it will open.

       

      When trying to save a file this message pops up:

      Capture1.PNG

       

       

       

       

       

      This message can happen even after creating a brand new document and trying to save to a network server as well.

       

      User is able to save to the local desktop (HDD) fine.

      Another thing to note is the user is also able to save a Microsoft Word document to the network server, so this IS an Adobe issue.

       

      Anybody have any ideas on why this is happening or if an update is being done by Adobe to fix this issue?

       

      ***************************************Update********************************************* *****

       

      I have narrowed the issue to just InDesign, Photoshop and Illustrator both were able to save to the network folder.

       

      Thanks,

      Josh