Hi NelsonNg ,
Please Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.
Would like to know is this happening with all the documents or with certain files .
Please share the screenshot as well for this issue.
Please check with the Different user account to replicate the issue.
Problem solved after I took the following files out from the Preference folder :-
I couldn't find the exact same name from the folder so I try to remove all "com.adobe.xxxxxxxxx".
So, izit ok for me to remove the files out just like that and nothing will warn me in the future?
I have tried all the suggested procedures with no luck. I've uninstalled Adobe Acrobat DC (2015) and deleted all the folders that I can find relating to the program and its installation including folders in my user account, etc.
Nothing seems to be working and I continue to get the same error. This is one of the functions that I use on a regular basis and was wondering whether there's a solution to this problem. Surely there is a patch of some for this.
I'm running Windows 8 - Adobe Acrobat DC