1 Reply Latest reply on Mar 29, 2016 9:06 AM by Chetna Srivastava

    Catalog opening issues on Mac: "unexpected error opening catalog"

    jackelineg24398096

      Hello friends,

       

      I've seen some chats about the same problem, but it didn't help me so far.

      I can't open my last catalog (from yesterday) using Lightroom 5 (creative cloud) on Mac, the message is "unexpected error opening catalog".

       

      -> My mac: MacBook Pro (Retina, 15-inch, Early 2013) - OS X EL CAPTAIN Version 10.11.3

      -> Catalog location: Samsung External Drive M3 Portable 1TB (new, 1-2 months)

      -> Catalog size: 611,2 MB - last save yesterday, March,28th 1:54pm (brazilian time)

       

      What I've already tried after google and adobe forums researches:

      :: Find .lock file = not found, anywhere

      :: Creating new catalog = no problem with that

      :: Open the issued catalog after creating a new one on lightroom = Doesn`t work, same message

      :: Re-install the lightroom (creative cloud) = done, but still didn't solve the problem

      :: Open catalog of the latest backup (March,21st) = OK with that.

       

      I am very worried and sad , since I've edited a lot of photos for 4 clients/jobs since my last back up on March, 21h unfortunately. Several hours and days working on that. Please I would kindly appreciate an urgent reply!

       

      Thanks a lot in advance and kind regards,

      Jackie