Did not work.
I downloaded the product and update as instructed. My IT guy installed the product with the key I had and he said at that point it worked just fine.
But then he also ran the update and after that the key would not work. In fact, he said the trial version wouldn't run either. He said he uninstalled/restarted/reinstalled four times and it still didn't work. He also said he ran a License Recovery and it didn't work. At this point he says my key will not work anymore.
What do you recommend?