1 Reply Latest reply on Mar 31, 2016 9:29 PM by John Waller

    Help with Camera Raw in Elements 13

    vincef71953906


      I keep trying to open Camera Raw in Elements 13 and keep getting an error message "If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw Update Installed via Help>updates."  I went there and it says that I'm updated. I shoot a Nikon D3200 which Adobe says it is supported. I have downloaded NEF files, from my camera,  into NX2 then try to open them with Camera Raw in Elements 13. Nothing. What am I doing wrong?

        • 1. Re: Help with Camera Raw in Elements 13
          John Waller Adobe Community Professional & MVP

          Elements 13 should be able to open Raw files from the D3200 out of the box. No updates required.

           

          Try eliminating NX2 from your workflow.

           

          Use a card reader or connect the camera direct to the computer. Some versions of Nikon software have been known to corrupt Raw files so they cannot be read by Adobe software.

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