1 Reply Latest reply on Apr 6, 2016 1:32 AM by Rajashree Bhattacharya

    2015 InDesign CC - program won't launch (but says installed)


      Hi all,

      Updated all the programs we use in the suite (Muse, InDesign, Photoshop, Illustrator) - and 3 of the 4 work just fine. All four programs say "open" from the desktop app and show that they are 'current', but InDesign doesn't launch. the icon in the startup program tray bounces (on an iMac here), but it never loads (ultimately shifting to 'application not responding' status).  I've uninstalled and reinstalled the program; checked that the desktop app is the most current; rebooted the computer accordingly; and still doesn't work. As I said, it doesn't show any errors or anything; and all the other updated programs launch just fine.