2 Replies Latest reply on May 10, 2016 6:32 AM by MobileDeveloperCK

    Hello, Please help me

    kevinzuelo

      Yesterday I Downloaded the last version of Adobe App, and it is getting slow at the moment I open a Folder with Many Books, please Help me... I love this App, but I need fluency

        • 1. Re: Hello, Please help me
          MobileDeveloperCK Adobe Employee

          Hi,

           

          I am sorry that the you've experienced slowness with the latest version (16.04.05) of Acrobat Reader for iOS.

           

          Would you please provide more details about the problem so that we can investigate further?

           

          • What is the iOS version on your iPad/iPhone?
          • What is your device (e.g. iPad Mini 2, iPad Pro, iPhone 6s)?
          • Are your files and folders stored locally on your iPad/iPhone or stored in Adobe Document Cloud or Dropbox?
          • Which file operations do you perform (e.g. Delete, Move, Rename, Duplicate)?  Or does Acrobat Reader get slower just by opening a folder to view files?
          • How many files does the folder contain?

           

          Thank you for your help!

          • 2. Re: Hello, Please help me
            MobileDeveloperCK Adobe Employee

            Hi,

             

            We just released Acrobat Reader for iPhone and iPad version 16.05.18 on May 6, 2016.

             

            This update includes the fix for the file browser performance issue that you reported earlier.

             

            Would you please give it a try and let us know if it works for you?

             

            Thank you.

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