1 Reply Latest reply on Apr 3, 2016 11:22 PM by Nanaky

    registering device


      After resetting/rebooting my Mac Book and reinstalling ADE, im getting the error message:

      "You can only authorize the computer with / using an Adobe-id that has not been used for the authorization of a computer or mobile device. Try again"


      So... somewhere in some Adobe database somebody checked a box that I already registered a device to my account. Which is true, it is this mac book that I just rebooted, and now I can't get to my ebooks anymore because I cannot register this device again. HELP

        • 1. Re: registering device
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.