1 Reply Latest reply on Apr 3, 2016 11:22 PM by Nanaky

    registering device

    markr35749099

      After resetting/rebooting my Mac Book and reinstalling ADE, im getting the error message:

      "You can only authorize the computer with / using an Adobe-id that has not been used for the authorization of a computer or mobile device. Try again"

       

      So... somewhere in some Adobe database somebody checked a box that I already registered a device to my account. Which is true, it is this mac book that I just rebooted, and now I can't get to my ebooks anymore because I cannot register this device again. HELP

        • 1. Re: registering device
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.