3 Replies Latest reply on Apr 4, 2016 2:04 PM by ccwhitedog

    Lightroom 6.5 on Windows 10 - Stopped Working

    ccwhitedog

      I am continually getting the "stopped working" message Windows 10 Lightroom 6.5 .  I have disabled the GPU option and I still get the same message.  The only change I have made is adding the new Google NIK tools a few days ago.

       

      Below are the error logs. Any help would be most appreciated.

       

       

      Error Log

       

      -----------------------------------------------------------

       

      Faulting application name: lightroom.exe, version: 6.5.0.10, time stamp: 0x56e2e2da

      Faulting module name: wpdmanager.mox, version: 0.0.0.0, time stamp: 0x55efbf32

      Exception code: 0xc0000005

      Fault offset: 0x0000000000009a87

      Faulting process id: 0xa14

      Faulting application start time: 0x01d18cf11efa92db

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

      Report Id: a5039cd6-8ce9-4385-83c4-7f4441a1d7ac

      Faulting package full name:

      Faulting package-relative application ID:

       

       

       

       

      Log Name:      Application

      Source:        Application Error

      Date:          4/2/2016 11:06:36 AM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      BlackDog

      Description:

      Faulting application name: lightroom.exe, version: 6.5.0.10, time stamp: 0x56e2e2da

      Faulting module name: wpdmanager.mox, version: 0.0.0.0, time stamp: 0x55efbf32

      Exception code: 0xc0000005

      Fault offset: 0x0000000000009a87

      Faulting process id: 0xa14

      Faulting application start time: 0x01d18cf11efa92db

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

      Report Id: a5039cd6-8ce9-4385-83c4-7f4441a1d7ac

      Faulting package full name:

      Faulting package-relative application ID:

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>

          <Level>2</Level>

          <Task>100</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2016-04-02T15:06:36.514038600Z" />

          <EventRecordID>3678</EventRecordID>

          <Channel>Application</Channel>

          <Computer>BlackDog</Computer>

          <Security />

        </System>

        <EventData>

          <Data>lightroom.exe</Data>

          <Data>6.5.0.10</Data>

          <Data>56e2e2da</Data>

          <Data>wpdmanager.mox</Data>

          <Data>0.0.0.0</Data>

          <Data>55efbf32</Data>

          <Data>c0000005</Data>

          <Data>0000000000009a87</Data>

          <Data>a14</Data>

          <Data>01d18cf11efa92db</Data>

          <Data>C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe</Data>

          <Data>C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox</Data>

          <Data>a5039cd6-8ce9-4385-83c4-7f4441a1d7ac</Data>

          <Data>

          </Data>

          <Data>

          </Data>

        </EventData>

      </Event>

       

       

       

       

       

       

       

       

      System

       

       

        - Provider

       

       

         [ Name]  Application Error

       

        - EventID 1000

       

       

         [ Qualifiers]  0

       

         Level 2

       

         Task 100

       

         Keywords 0x80000000000000

       

        - TimeCreated

       

       

         [ SystemTime]  2016-04-02T15:06:36.514038600Z

       

         EventRecordID 3678

       

         Channel Application

       

         Computer BlackDog

       

         Security

       

       

       

      - EventData

       

       

         lightroom.exe

         6.5.0.10

         56e2e2da

         wpdmanager.mox

         0.0.0.0

         55efbf32

         c0000005

         0000000000009a87

         a14

         01d18cf11efa92db

         C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

         C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

         a5039cd6-8ce9-4385-83c4-7f4441a1d7ac

         

         

       

       

       

       

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