3 Replies Latest reply on Apr 11, 2016 6:04 AM by KanikaS

    Cannot update or install Lightroom CC (2015).


      I have now lost Lightroom CC (2015) completely as a result of trying recent update (error codes U44M1P7 and U44M2P7) and then when that failed, tried uninstall/reinstall.  This failed with reference to Exit Code 7.

      I am running El Capitan 10.11.4.  I am not expert in IT and I must have LR CC working for my photographic work.  I have searched Adobe Help without success.  I have tried "rename AAMUpdater/1.0/" and have deleted contents of the temp folder /tmp  without success.  Do I have to completely delete Creative Cloud and start afresh!?