2 Replies Latest reply on Apr 7, 2016 9:55 AM by emmye52058316

    InDesign crashes when adding a document to a book

    emmye52058316

      When adding a document to a new book, I get this error message: "Internal error communicating with AI rulebase. Layout adjustment could not be found." And ID crashes.

       

      I thought it might be a corrupt Word file coming into the ID document, but can't replicate that. If I repeat the file creation using the same Word file, it works okay, but a subsequent file crashes. What does "AI rulebase" mean?

       

      I've updated software. I've deleted the book and started over from scratch. I've deleted the document where it hangs up and rebuilt it from scratch.

       

      Could this be related to Liquid Layout in some way? I'm not using that, but maybe i have inadvertently engaged it?

       

      This is my first post.