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What output type are you using (e.g. CHM, webhelp)? The best way forward depends on the answer.
The single-source layout I'm using is Webhelp pro.
As part of Tech Comm Suite, I have the server, but I admit I don't know how to use it. After experimenting, I liked the output for the index and search functions better with the Web Pro layout.
Our application already includes a direct call to the topic, and I don't really want to ask the developers to change that. In this situation, that's the way to go for now. The application will include a separate link for the complete help file, TOC and navigation included, so I'm not that concerned about offering the solution in one of the links you provided to get the reader to the TOC. I want just one topic (or links to a few related topics) from each screen.
If I were creating help as straight HTML files, I could just rename the files in the topic properties, but I am referencing Framemaker files and will want to be able to update with future releases. When you change the file name in the topic properties, it does not retain the change when you update to match changes made in Framemaker. I've started working with a support person on that issue.
I just want to check your understanding of what the RoboHelp Server is. It isn't part of the TCS. It is a separate product that some sites use to host their help output in a fashion that provides them additonal functionality (e.g. reports on the help's usage).1 person found this helpful
Maybe you can answer this question, then.
When I generated the project as Web Help (not pro), my index and search shows up as a list of words, with the number of instances next to it and no input text field, rather than as in Web Help Pro, I get the text field and a more normal looking Index and Search functionality.
Am I doing something wrong in Web Help that is more intuitive in Web Help pro?
Hi Michele1 person found this helpful
Most likely it's related to the settings found in the intermediate dialogs you see when generating WebHelp in a certain manner.
Right-Click the WebHelp layout.
Click Next > twice.
If your setting for the Navigation Pane Preferred Format is for "Pure HTML", choose a different setting. Perhaps DHTML > Pure HTML and try again.
Also I believe if you are outputting for Section 508 compliancy this will change things too.