2 Replies Latest reply on Apr 5, 2016 4:45 PM by Timeout2relax

    Report graphic card/adapter non support issues to Apple pls esp AMD Radeon R9 M395X 4096 MB

    Timeout2relax

      I bought the iMac (Retina 5K, 27-inch, Late 2015) with the AMD Radeon R9 M395X 4096 MB graphics card.

      Processor 4 GHz Intel Core i7

      Memory 24 GB 1600 MHz DDR3


      I presumed it would be fantastic with Premier pro but NO! It is not compatible which I found out after many head ache and frustration. I presumed Premier would be on top of having its software function without the latest Mac but 5 months down the track there is no solution.

       

      Apple are not aware of this card not supporting Premier, I have even had a case escalated to the Apple engineering department. They say they have no known issues reported, so if others can report this to them we may get things rolling from Apples side.