6 Replies Latest reply on Apr 13, 2016 5:01 AM by Sheena Kaul

    CreativeSuite 5.5 DS deactivation

    SajidM-KTF

      Hi

       

      I need to get the CS 5.5 deactivated for my customer. They had a fire in their office about a month back and all equipment was destroyed. They have now bought replacement iMacs but  the CS 5.5 installation returns error "This serial number already activated on 2 computers". I tried getting this resolved by contacting Adobe support chat but they referred me to the Forum since Adobe is no longer supporting CS 5.5

       

      Please help.

       

      thanks

       

      Sajid