2 Replies Latest reply on Apr 5, 2016 5:27 AM by GQBD

    Invalid VAT number when updating my payment details

    GQBD Level 1

      Hi Adobe Community

       

      My credit card expired recently, and I therefore wanted to change the payment details for my CC subscription. The credit card number stayed the same, the expiration date changed, and so did the VAT number.

      I changed all the details, clicked save, and an error popped up saying "Invalid VAT Id". I checked the card and made sure that all the infos were correct, but to no avail.

       

      This is the first time it happens in 4 years of CC... How can I sort this problem out?

       

      Thanks in advance for any help.

       

      Kind Regards

      Gianluca