I've just purchased & downloaded the Lightroom upgrade from 5 to 6. It installed onto both my PC laptop and Macbook Pro fine. I am trying to update to version 6.5 on my Mac and the 'update' option under 'Help' is greyed out. It worked fine on my PC, but the Mac is giving me issues.
I am signed in on the Mac and have tried signing out on the PC. No difference. I've also followed the link here to download 6.5 on its own. When I try running that, I get an error telling me that updates have been suppressed by the administrator.
Can anyone help?
Thanks in advance.
Solved by closing Lightroom and deleting the following file:
<Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
The Update button in the Help toolbar tab now works properly and performs a check for updates.