I had the same issue and this worked perfectly!! thanks so much, Steve
This is a good answer. I transported my machine to my home office, and re-started it, and all of a sudden everything was working. I don't know what changed, but I'm darn glad it started working.
Thanks for the reply, I will document this fix in case I run into the issue again.
Hmm... This is interesting.
When I had my computer at home, everything worked fine, Indesign fired up. No problem.
When I returned my computer back to work, and hooked it back up to the network, I'm getting the same INDESIGN CC 2015 HAS STOPPED WORKING.
Why would that be? Is there something in my firewall that would prevent it from working? My Adobe Cloud account is in good standing, and my other Adobe Apps are working just fine.
Although I did change my computer's permanent internal IP address from 192.168.1.100 to 192.168.1.101, I'm sure that shouldn't matter at all...??
I believe I read someplace that this can be caused by an error in the hosts file. I wouldn't dismiss the IP change as a culprit.
I do edit my HOSTS file on a regular basis (adding and removing Apache virtual host references for web design), however, when I changed my IP address back to 1.100, it still caused me issues.
The hosts file would be a possible cause IF it continued not working on another network altogether. But as I've seen... when my computer is on my home network, it works. shrug
Hoping someone can point me in the right direction. As it's really inconvenient having to disable my network everytime I want to start up Indesign.
(NOTE: If I disable my network, start indesign successfully, then RE-CONNECT my network, Indesign seems to continue working. So it's gotta be something that happens during that startup sequence. And it's only recent that this has started to happen. I've been using Indesign successfully since November)
Ok. So I managed to get through to Adobe tech support and the fix for this problem was easy, and is related to the newest update to Indesign.
It has to do with Windows automatically detecting the proxie through which it connects to Adobe Cloud. I will post the solution here in case someone else has this issue.
NOTE: This pertains to the latest version of Indesign running on Windows (In my case, Windows 10)
When I contacted tech support he first asked to run "inetcpl.cpl" from the command line. Hit WIN+R and type "inetcpl.cpl"
Go to the "CONNECTIONS" tab and at the bottom click on LAN SETTINGS. Ensure ALL the checkboxes are off so there is no detection of a proxy server, and none configured. (You will probably have the "Automatically detect Settings" clicked.
Hit OK until you are out of the Internet Properties configuration utility. And viola! That worked for me. Easy fix (if you can find it)
Did you ever run the patch in Steve's link? What you just described was the workaround used before that patchy was issued.
Thanks so much Steve. Nice easy fix.