2 Replies Latest reply on Apr 7, 2016 10:42 AM by Sacky

    AE CC 2015 hangs at 'initializing mediacore' when launched

    Sacky

      Hey, i'm having a problem with my AE where every time i load it it hangs on 'initializing mediacore' for 4 minutes and then when it finally loads up it pops up with a box saying that i don't have quicktime installed. I am fairly certain that AE is not blocked in my firewall but i did find a temporary solution. i use AVG anti virus and if i temporarily disable it and load AE the problem is gone and After Effects loads up perfectly and doesn't display the quicktime error.