I can download my image, but when I open it, it comes up as a bunch of letters in Word Pad. It is NOT coming up as a picture. I have tried other apps to open the picture, but they won't work either. How do I open my image as a picture?
What is the file number of the image? If the file is an .ai file you will need Illustrator to open or use it.
What is illustrator? I have been able to see images when I downloaded other files from adobe, but now I can't.
Illustrator is a Vector Graphic program.
There is two types of files on Adobe Stock, .jpg and .ai. You have probably been using .jpg images before with no problem. But .ai files will require Adobe Illustrator to convert to use in your documents. What is the file number of the image you are having trouble with?
Tip: If you do not have Adobe Illustrator (Included with the Creative Cloud Subscription) then make sure that 'Vector' is NOT checked when you do your search on Adobe Stock.