3 Replies Latest reply on Apr 8, 2016 2:33 AM by Nanaky

    Could not connect to the fulfillment server

    andrean52015561

      Hello,

      Whilst trying to add some drm protected e-books, ADE says: "Could not connect to the fulfillment server". The error appears only at 4 specific books. I have others purchased and downloaded at the same time, and those were fulfilled without any issue.

      Here's what I tried:

      Erasing the autorisation and reautorising ADE;

      Reinstalling the program;

      Turning off the firewall and the antivirus;

      Redownloading the books with the error.

      I'd be grateful for any other suggestion.

      I run ADE 4.5.1 on Windows 10 64 bits.

      Thanks.