22 Replies Latest reply on Aug 16, 2018 7:05 AM by Abambo

    Manage Activated devices is not available

    Dandalo Level 2

      Hi, I would to know if this is a issue with Adobe and Adobe Brazil, or if anyone has problem like this.

      When I go to my account page.

       

      Screen Shot 2016-04-08 at 09.57.09.png

       

      And click manage plan, I go to this address - https://www.adobe.com/go/dr_account_br

       

      Screen Shot 2016-04-07 at 18.22.11.png

       

      I don't have the option to sign out from account page - Sign out from account page

       

      Screen Shot 2016-04-07 at 18.24.17.png

       

      This was a big issue for me yesterday, when I was trying to explain to Adobe Support Team that I didn't get "Activation Limit Reached".

      After a long time with Adobe Support Team, and lot of crashes with Adobe Application Manager 9.0 App, in a Mac, we discovery the reason for this problem,  was a issue with my "user".  We created a new user in a Mac and solve the problem.

       

      Cheers

      Dandalo Gabrielli