3 Replies Latest reply on Apr 9, 2016 7:52 PM by Steve Grisetti

    Can't launch video editor on premiere elements 14

    alainp76507562

      Hi,

       

      I have a PCdesk using :

       

      Windows 10 home 64b

      Processor Intel I7 3,4GHz  +16Mo Ram

      Graphic Card  GeForce 660

       

      Organiseur and photoshop is working find but I can't get de video éditor.

      I try on premiere elements :

           help

           welcome screen

           photoshop welcome screen

      the welcome screen appear

           I hit video éditor  on the right that launch something for 5 to 6 seconds and that's all !

      The other button on the left works perfecly well.

       

      I had this problem on this PC 2 times ago, (sevral month) and then a re-install the 2 programs again It is not a real solution!

       

      Can you help me pealse?

       

      Regards