Have you tried uninstalling and reinstalling the program?
You can also go to your Folder Options and turn on Show All Hidden Files. Then go to C:/Users/[owner]/AppData/Roaming/Adobe/Premiere Elements/14.0 and delete the Adobe Premiere Elements Prefs and restart the program.
Thank you for your help,
Yes I have reinstalling the program has I said upper, 2 times before, generaly that solve the problem but it comes again 2 or 3 month later.
I dont know why and what to do to evoid that.
I tried the 2' solution today to delete Adobe Premiere Elements Prefs file. I found it exactly where you said, and delete it. But unfortunatly the problem is still there.
Any other idea ?
Thank you for help