Error 16 in Dreamweaver, using OS X El Capitan

[eduardoe62962976]

Sorry, i don´t speak english very well.

I installed Dreamweaver CC 2015 and the i run it, show me  " error:16". I used the Adobe Clean tool and i gave permissions to the adobe folders but the error continues. What can i do?

Thank you very much,

My specs:

Dreamweaver CC 2015

OSX El Capitan

[kglad]

Configuration error in Adobe Creative Cloud or Adobe Creative Suite

[eduardoe62962976]

Thank you very much kglad.com. I did it, but the problem continues. When i run DW, it shows me the error:16.

[Govardhan.V]

Will do one thing , enable Root user account once and then from there try to launch Dreamweaver and check ..

Let us know if you still get error 16 on Root user account while launching DW .

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Step for enabling Root user account :

OS X Mavericks: Enable and disable the root user

(Applies for Yosemite/ El Capitan as well)

How to log in as root

1. If you are logged in, choose Log Out from the Apple menu.
2. If you are logging in from a list of usernames with pictures, click Other.
3. In the Name field, type: root
4. In the Password field, type the password you defined when setting up the root user account.

Once you logged in to Root Account try to launch  Dreamweaver app and check.

[eduardoe62962976]

Thank you brucgovn. I did it, but the DW don´t run. Don´t show the error:16 message but don´t run.

[eduardoe62962976]

When i log like "root" i see the DW isn´t in the LaunchPad but i see it in applications. It´s very strange

[Govardhan.V]

Okay , stay on Root user account . We will install from Root user account once , as the Root account has complete permissions to all file and folders.

Uninstall from Applications > Utilities > Adobe Installers and reinstall DW and check.

Still same ?? let us know .

[eduardoe62962976]

Ok Brucgovn, i will do.

Thank you very much

[eduardoe62962976]

‌Bad news I uninstalled and install DW again but it don' t  run.

[Govardhan.V]

Have you installed any other Adobe apps and if yes , are they working fine ?

Let me know , we will proceed with further steps.

[eduardoe62962976]

‌i installed now Adobe Edge Animate and don' t work . Error: 213:5

[Govardhan.V · Accepted solution]

If it is okay , you may perform manual complete uninstallation and reinstallation process.

Step 1)

Trash Adobe apps from Applications .

Step 2)

Trash below mentioned folders from Applications > Utilities.

• Adobe Creative Cloud
• Adobe Application Manager
• Adobe Utilities.
• Adobe Installers.

Step 3)

Trash Adobe folders from below locations.

Adobe folders will be present inside Application Support folder.

~/Library/Application Support/    [ User Library ]

/Library/Application Support/      [ System Library ]

User Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library

It will open User Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

System Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.

/library

It will open System Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

Step 4)

Then Run Adobe Cleaner tool and select Clean All option .

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Step 5)

Then install Adobe Creative Cloud app .

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

[eduardoe62962976]

Hello again Brucgovn. I did it and it works. I delete all the archives and folders and now DW works fine.

Thank you, thank you and thank you again. I´m very happy, now my DW is working.

Best regards Brucgovn

[Govardhan.V]

Spenldid!  Glad to hear that

You are always most welcome .