1 Reply Latest reply on Apr 10, 2016 7:53 PM by Mohit Goyal

    Tethered capture, Won't transfer files to the PC

    rasmus 1000

      I've been using lightroom tethered capture for quite a while without any problems. Now out of the blue the pictures are not transferring to the PC. lightroom is saying "transferring files from camera" The little wheel is spinning but nothing else is happening. I can operate the camera from the PC.I have enough space on my hard drive I've tried it with and without a memory card in my camera. With different USB ports on my PC and with different USB cables. Same result. I am using: Lightroom  cc and Windows 7

        • 1. Re: Tethered capture, Won't transfer files to the PC
          Mohit Goyal Adobe Employee (Admin)

          Hi rasmus,

           

          Please turn off the Graphics Processor from Lightroom preferences.

           

          Open Lightroom

          Go to Lightroom Preferences from the Edit menu

          Click on Performance tab

          Uncheck the Graphics Processor

          Restart Lightroom


          If the above step didn't then you can try reset the Lightroom preferences back to defaults.

          Press the shift + option Or shift + alt keys immediately after you restart Lightroom, and select Reset Preferences from the resulting dialog box.


          Let us know if that helps.

          Regards,

          Mohit