It's hard to say what's interfering with your connection to your DVD drive -- but the simplest solution is to save your DVD files as an ISO on your hard drive. This takes no more time than burning the files directly to a disc.
You can then use the free download ImgBurn to output the ISO as a DVD. (It never fails to find your DVD drive.)
You'll find a tutorial with free instructions for installing and using ImgBurn on Premiere Elements support site Muvipix.com.
Thanks very much Steve. Everyone seems to recommend ImgBurn, but it appears to be a threatening based on McAfee and other malware software I have. I get a pop up each time saying the site is unsafe. I will work to get some software to burn ISO - I was trying to maintain my DVD menus too that I created in Adobe - which seem to come over in the ISO file.
There is some potential bloatware if you download the program from the ImgBurn site. I explain how to work around it in my tutorial.
But, meantime, you can also download the software from another download site.
Just make sure you follow the installation instructions in my tutorial to avoid installing the bloatware. Then you'll be fine.
You can also use Windows Disc Burn utility to burn iso to DVD..
Just right click on the ISO file and click Burn Disc image...
IN Export & Share, under Diec-->DVD tr to click on Scan button in Disc dropdown and check whether your burner is detected or not..