Hello. Due to fan noise on my surface pro 4 when recording face and audio I've installed Audition CC and have recorded the audio then cropped and cleaned it up. It is a 3 1/2 minute long recording. Importing it and then dragging it into the scene I've then tried to compute lip sync. Works a treat but after several attempts it refuses to sync after approximately 3 minutes. The last 30 seconds of the audio therefore has my puppet staring at me blankly... Any ideas? The lip sync audio input bar on the timeline stops short of the audio length. Tried dragging the bar to match audio length but noting changes. Sync not extended or distorted or mismatched with audio. Simply stops at c. 3 minutes.
Sorry for not replying earlier, this one slipped through the cracks!
I think you're running into an old bug. Please update your After Effects to CC 2015.3 and you'll get Character Animator Preview 4, which should fix the issue. Please let us know if it doesn't.