You could always trial a copy of Lightroom 6.5 to see if the images exported comply with the DCF 2.0 format, which is a digital camera format, or export TIFF images and display those using PlayStation.
It's more likely that the PS3/4 is the culprit than LR. When it comes to image file formats, Adobe takes conformance with industry standards very seriously. Over the years there have been just a few bugs with compatibility reported, and Adobe has fixed them in the next minor release.
A Google search suggests that the problem may be that the PS3/4 doesn't like very low levels of JPEG compression (very high quality). In the LR export settings, try setting the Quality slider to 20, export some pics, and see if they are acceptable to the PS3/4. See these threads:
[Oops, one more thing] The first thread is about Sony TVs, but it's entirely possible that the PS3/4 are using the same buggy JPEG library.
Thanks for the response.
I found & read the 2 posts you referenced before I made the initial post.
I changed the LR Export Quality = 20 with no success.
Please note that the original (un-edited) JPEG images downloaded from the camera display ok via the PS3/4 Media Player.
The problem in displaying full screen JPEG (via PS3/4) only ocurs after I've edited the image in LR and then Exported it as JPEG.
The display issue occurs only when trying to show full screen. Thumbnails display correctly.
I just completed a test.
Used a JPEG image that displayes ok via PS3/4 amd has NOT been edited via LR.
Opened the image in PS CS6 and did 3 each Save As with Max 10, 5, 3 quality settings.
I was successful in Full Screen viewing all 3 images via PS3/4 over my network.
So the conclusion I've reached is that LR Export does something to the JPEG which prevents full screen display in a PS3/4 HDTV media player.
Apparently the Play Station conforms to JPEG DCF 2.0 EXIF 2.1 and Light Room Export does not..
PS CS6 Save As with Max 10 quality apparently conforms to DCF 2.0 EXIF 2.1 requirements.
So to solve my problem I have to open all my images in PS CS6 & do a Save As.
Does anyone see an alternative?
I am pretty sure the jpegs are completely standards compliant and it is highly likely the implementation on the PS is just flaky and it is tripping on some of the xmp metadata Lightroom writes by default into jpegs.That doesn't solve your problem though. What settings are you using in export in the metadata section? By default all exported jpegs contain a full description of all the edits you did in Lightroom. You might want to turn that off.
Jao vdL wrote:
I am pretty sure the jpegs are completely standards compliant
Considering the multitude of NEW bugs being introduced in EVERY release of Lightroom I wouldn't doubt there are new bugs in the JPG's. There have been JPG compatibility problems in the past. It seems QC is nonexistent at Adobe.
Thanks for the lead.
I turned the LR Export Metadata to Copyright only (least amount choice) with JPEG quality still at 20 out of 100.
PS4 displays the thumbnail ok but will not display Full Screen.
Any other ideas?
Only option I can suggest is to generate a simple photoshop export action that calls Photoshop and resaves the file for you. This should allow you to do all this without any interaction. You can call these from the export panel in the post processing section. These can be very powerful as you can basically do anything you can do in Photoshop automated this way on all your images.
There's clearly an incompatibility between the LR-generated JPEGs and the PS 3/4. But there's not enough evidence to conclude whether LR is generating non-standards-conforming JPEGs or the PS is choking on conforming JPEGs.
I suggest you upload to Dropbox (or similar) an original JPEG from the camera, the version exported by LR, and the version saved by Photoshop that displays properly. Post the links here. We can put the files under the microscope to see what the differences might be. Hopefully, we can determine where the problem might be -- if it's a bug in LR, Adobe will very likely fix it in the next release (based on past experience with these sorts of bugs). But if it's a bug in the PS, then your only recourse is likely the suggestion by Jao to make a Photoshop droplet that resaves the file, and to invoke the droplet in a post-process export action.
Another hypothesis: The PS 3/4 only support EXIF version 2.21 JPEGs, while LR 5.7 and Photoshop CC generate EXIF version 2.3 JPEGs. Perhaps Photoshop CS6 and your camera generate version 2.21. This can be easily checked once you upload your sample files. (The PS3 was released 2006, EXIF 2.3 was published in 2010, and the PS4 released 2013.)
Thanks for the comments
I will try the LR Export Action & PS Save As approach.
The JPEG direct from the phone/camera which displays full screen ok via PS4
The JPEG Exported from LR 5.7 which will not display full screen (only thumbnail displays) via PS4
The JPEG File > Save As from PS CS6 which displays full screen ok via PS4
Those files rule out my hypothesis about EXIF version: The camera JPEG is 2.2, the Photoshop and LR JPEGs are both 2.3.
I did notice that the sample LR file was quite a bit larger than the other two, 6.9 M versus 2.6 and 4.6 M. You said you tried a low-quality setting (i.e. smaller file), but just in case, you might want to double-check that you actually did try a much smaller LR file.
I compared the internal guts of the Photoshop and LR JPEGS, and though there were differences (other than size), both seem copacetic and standards-conforming. I'd need access to a PS4 to find which of the differences is significant. Until we know which difference is causing PS4 to choke, we still can't point the finger of blame.
As a practical matter, the export action saving in Photoshop seems like your best bet.
Here's the link to the same image Exported from LR 5.7 with quality = 20, metadata = copyright only (least). Image will not display full screen on PS4
If you have patience for one more experiment, try quality = 20 but with Metadata: Include: All Metadata.
I found one issue where LR doesn't conform to the standard -- when you select Include: Copyright Only, LR doesn't include the EXIF Version in the metadata. This doesn't seem to bother most apps, but perhaps it does affect the PS4. But I think this scenario is unlikely (that is, that the PS4 would require the presence of EXIF Version and also choke on medium-large JPEGS).
Has anybody come up with a solution to this problem yet?
It's still driving me crazy!
Having the same problems. I have tried lots of different export options in LR, changed colour profiles, changed quality, tried all metadata options. Still no JPGs will work on PS4 media player - most don't even show as thumbnails but as broken files with the zigzag through them. Also found that files saved as JPGs from Photoshop work fine.
The only thing I have found is that video MPEG files exported from LR do play on PS4 media player, so seems to be an issue with JPGs only.
Please do Help > System Info and report the exact version of LR.
Last year I wrote:
I found one issue where LR doesn't conform to the standard -- when you select Include: Copyright Only, LR doesn't include the EXIF Version in the metadata.
I reported this in LR CC 2015.5 and it was fixed in CC 2015.6. As I said previously, Adobe takes conformance with the standards very seriously and has always fixed quickly the few bugs in file format that have been discovered.
It's unlikely but possible this bug was causing the incompatibility with the PS boxes -- we never got confirmation for the results of Include Metadata: Copyright Only and Quality = 20.
Top few lines of system info:
Lightroom version: CC 2015.10.1 [ 1117303 ]
License: Creative Cloud
Operating system: Windows 7
Application architecture: x64
System architecture: x64
Still not working on exporting Metadata as Copyright only and Quality = 20
Still not working on exporting Metadata as Copyright only and Quality = 20
Right, that is expected (unfortunately), since you're running on 2015.10.1, which has the fix for the EXIF Version field.
The only known workaround is to resave the export photos using another program. For example, it was suggested above to create a Photoshop droplet that resaves the photos, and to use that droplet as a post-processing action in a saved Export preset.
Thanks for looking anyway.
I have set up an action & droplet (with Julie Anne Kost's help! - link here if anyone needs it:
Seems to be a workable option.
Appreciate your help.
I am not sure if I have done this wrong - I recorded the action in photoshop by opening one image by 'Edit in PS' from LR, then recorded the action: Save As > JPEG > to a folder on the desktop>Close file. I then created a droplet of the Action and moved it into the Export Actions folder in LR. However, when I re-run the action on multiple images using the Post-Processing option in the Export from LR, any edits I have done on the images in LR are lost. I wonder if I have recorded the action wrong or is there anyway to tell PS to keep LR edits when it opens and saves the files? Thanks for any help..
You can test the droplet manually by dragging an image onto it in Windows File Explorer.
LR's Export should be invoking the droplet on whatever files are being exported. Double-check that in the Export preset, Image Format is set to JPEG and not to Original.